Innovative Solutions For A Healthful Home Environment
Resellers         Contractors

Shipping Policy

Our Shipping Policy Is As Follows:

General Shipping Information

  • We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.
  • Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.
  • If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
  • We are not responsible for return shipping costs when returning items for a refund or for lost returns. We recommend purchasing tracking and keeping shipping receipts for your records.

Domestic Shipping Information

Our shipping options for shipping within the U.S. are as follows:

  • Business days are Monday through Friday only and do not include national holidays.
    • Free standard shipping with estimated delivery within 2 – 8 business days.
    • Paid Ground shipping with estimated delivery within 4 business days.
    • Paid 2 Day Express shipping with estimated delivery within 2 business days.
    • Paid 1 Day Express shipping with estimated delivery within 1 business day.
  • Paid shipping costs are calculated at checkout and are based on the weight of your package.
  • Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed.
  • Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days.  Please contact us if you have any concerns about an express package delivery.

TESTIMONIALS

5 star testimonial for the 5-minute mold test

This item worked, was easy to use and gave results within minutes. I would recommend it to anyone who has any doubts about mold in their home.

Lannie R January 19, 2018

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CONNECT WITH US

"Healthful Home", "IAQ Pro" and "Fog-U" are registered trademarks of Alexeter Technologies LLC

Alexeter Technologies, LLC
Phone:     (800) 455-1250
Email:     info@healthfulhome.com

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